Tim McCausland
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4 min read
5 After Hours Reasons a Municipality Needs a 24/7 Helpdesk
When many smaller cities hear about the option of a 24/7 IT helpdesk contrasted with a 9-to-5 junior-level IT employee o...
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4 Min Read
Managed Services Provider (MSP) vs Managed Security Services Provider (MSSP...
Wondering what the difference is between an MSP and an MSSP? Learn about what makes a managed IT services provider diffe...
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3 min read
Communication Breakdown: 4 Common Issues with IT Support
Do you dread conversations with your IT support? If the answer is yes, youre not alone. IT support is there to solve pr...
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6 min read
5 Cybersecurity Vulnerabilities That Need Strong Policies
Yes antivirus, antispam, firewalls and the like are important components of your cybersecurity defenses. But so are po...
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4 min read
How to Identify The 2 Types of Key Performance Indicators
Key performance indicators. Its a term thats getting a lot of use lately. Datas importance in driving organization de...
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5 min read
8 Ways to Lower Your Skyrocketing Cyber Liability Insurance Premiums
Threats seem to emerge from everywhere. Ransomware continues to increase in volume and sophistication. Nation state cybe...
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