Shantae' Hansen
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7 min read
Pandemic IT Helpdesk Challenges and How We Solved Them
Currently, the Delta variant continues to ravage the United States while about half the population is vaccinated, return...
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5 min read
Make Your Website ADA-Compliant: Best Practices for Cities
Despite the perceived importance of ADA-compliant websites, many city websites do not comply with best practices that he...
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3 min read
How to Get Real Time Management Metrics Without Spreadsheets
Many small and medium-sized businesses still primarily use spreadsheets to track KPIs and report on complex metrics. If ...
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2 min read
Cloud Computing in AgTech
At first glance it might be hard to envision how agriculture and cloud computing could overlap. Sure, there are plenty o...
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2 min read
Combating IT Vendor Frustration for Towns and Cities
Information technology is already hard enough to manage, and its cost and complexity make it one of the most important i...
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4 min read
Cybersecurity Alert: Kaseya Ransomware Attack
On July 2, 2021, a ransomware gang (REvil) likely located in Eastern Europe or Russia deployed a ransomware attack on a ...
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