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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

Get the Guide
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2 girls are providing service to customers

Manage Voice (VoIP)

Improve call quality, gain state-of-the-art VoIP features, and resolve issues in minutes.

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Organizations turn to VC3 for
Manage Voice services when they...

Need to streamline the cost, complexity, and functionality of their phone system.
Need to streamline the cost, complexity, and functionality of their phone system.
Need a reliable phone system to support a call center.
Need a reliable phone system to support a call center.
Need a 24/7 service desk to quickly address their requests and issues.
Need a 24/7 service desk to quickly address their requests and issues.
Want to selectively record calls for compliance or training.
Want to selectively record calls for compliance or training.
Need their number to ring multiple phone devices including desk, cell, home, and more.
Need their number to ring multiple phone devices including desk, cell, home, and more.
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Designed for Organizations Needing Cost-Effective, Fully Supported, and Modernized Phone Systems

  • 24x7 Service Desk

    Manage Voice quickly addresses any service requests and technical issues. Our team is ready to respond.

  • Single, Integrated Solution

    Manage Voice consolidates multiple sites to reduce the cost and complexity of your current phone situation.

  • Worry-Free Installation, Maintenance, and Service

    With Manage Voice, we include installation, ongoing maintenance, and routine service to keep your phone systems running smoothly.

  • Features, Features, Features

    Manage Voice includes fax to desktop, voicemail delivered straight to your email, and optional call center, call recording, call forwarding, and softphone features.

  • Disaster Recovery

    Manage Voice includes flexible disaster recovery features such as automatic rerouting of calls. That way, you're still able to take calls after a disaster.

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

Great working relationship.

We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.

Lucy Papp, CFO
Stollery Children's Hospital

They placed us in a position to better service our staff.

When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.

Police Chief Christopher Hodge
City of Auburn, Georgia

VC3 has so far been the most enjoyable.

I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.

 
Gabor Szentivanyi, Chief Information Officer
Kymera International

Our Strategic Advisor has always been a fantastic advocate for us.

Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.

Karl McCollester, IT Consultant
City of Sumter, SC

VC3 gets IT out of sight, out of mind, and out of your way.

4,000
Phones Supported
4,900
End Users Supported
300,000
Calls Processed Per Month
99.9965%
Uptime of Operation

The capacity, skill set, and experience to help you
AIM higher.

  • End to-End Service

    Worry-free installation with ongoing support including maintaining equipment and replacing defective phones.

  • Capable, Responsive Support

    100% North American-based team with onsite support available in less than 2 hours.

  • Practical + Predictable Costs

    Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.

  • Increased Resiliency

    Automatically reroute incoming calls to another number during a power outage, disaster, or emergency at your organization.

  • Flexible Solutions

    Right-sized IT solutions designed to fully equip your unique organization and its VoIP needs.

  • Streamlined IT + Reduced Issues

    Get a proactive partner that simplifies your phone infrastructure and helps your organization reduce VoIP issues.

Our approach to technology enables your organization to AIM Higher.

Lots of companies can set up your laptops or manage your infrastructure. In order to contend with today's challenges, you need more than a break-fix vendor with a 24/7 helpdesk ticket to nowhere. You need a proactive partner that stops the issues before they start. That's where VC3 comes in.

Learn More About Our Process

Let's talk about how VC3 can help you AIM higher.