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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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Quick Response Help Desk for Riverside Businesses

Your Technical Support Hotline

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At VC3, we recognize that every second of your time is valuable. We also recognize that technical difficulties don’t wait until 9:00AM on Monday to crop up. That’s why we’ve invested heavily toward making our help desk as responsive as possible, no matter the day of the week or time of day or night.

When you call our technical support hotline from Riverside, help desk technicians from the local area will answer your call and get right down to solving your problem. No frustrating automated phone trees, no long hold times, and no unskilled phone reps who only serve as “gatekeepers” to the real engineers. Our help desk is designed to solve your problems quickly and completely so you can get back to work.

We offer help desk and on-call support on two different plans:

Unlimited All-Inclusive IT Support

Our “all-in” plans are comprehensive packages that offer unlimited help desk calls and around the clock monitoring of your workstations and servers for a flat monthly fee. Our managed IT plans let you get immediate help for any problem large or small, from virus attacks to troubleshooting a network printer. But the real value comes in our IT risk mitigation and technology planning. We solve problems before they happen, so you don’t even have to place that tech support call in the first place.

 

Support for Your Internal IT Team

For those who have internal IT professionals, our team can act as an escalation point for your complicated issues. Your IT team will still get access to our responsive 24-hour technical support staff. In addition to our standard support from our help desk, Riverside area clients can receive onsite hardware and software support, remote assistance, and telephone support from our top IT experts.

Find out the most cost-effective way for your company to access our help desk by filling out the form below.

Let's talk about how VC3 can help you AIM higher.