Quick Help Desk Support For Your Ontario Business

Ontario businesses that choose VC3’s managed services, or “all in,” plan get more than top-notch IT consulting, installation, and maintenance. They get the confidence and peace of mind of knowing that solutions for any and all technical issues are just a phone call away.

In addition to VC3’s locally-staffed help desk, Ontario clients get access to our on-call technicians. Our goal is to have your problem solved within an hour of calling or paging, and thanks to our remote monitoring and assistance, we often meet or exceed that standard – even on nights and weekends.

For everyday technical issues, from troubleshooting a printer to recovering deleted files, we can fix your problem over the phone or via our advanced remote desktop software. If a problem cannot be efficiently resolved from our help desk, Ontario technicians will be dispatched to your office within minutes.

No More Feeling Nickel-and-Dimed

Pricing and fees are unique for our help desk. Ontario area clients who choose our managed service plans pay a flat monthly fee for every service that we offer. From 24/7 monitoring and IT risk mitigation to one-on-one live tech support calls, our "all in" plan is comprehensive and inclusive. Your flat monthly fee isn’t itemized with hidden fees and add-ons. The product that you purchase from us is a reliable IT system with maximum uptime possible, no matter what it takes.

Efficiently Resolving Issues So You Can Get Back to Work

Efficiently finding real solutions for your technical issues is part of our business model. That’s why we’ve invested in a local, professional trained and certified staff of help desk technicians who are familiar with your system.

There’s no need to explain yourself over and over again on the phone. We have it all on file and can get right down to fixing your problem.

Learn more about VC3’s "all in" plan, which includes on-call technicians, active monitoring, and a certified help desk. Ontario organizations can reach out to us through the form below.