What if you called 911 and the line was busy? What if you needed to reach your family doctor but got transferred to a call center in India?
Those situations are absolutely unacceptable – so why should you put up with it with your IT help desk?
Inland Empire is home to thousands of companies that rely on technology for everyday business. At VC3, we understand that technical issues with your VoIP telephony, network drives, internet connection, or any other facet of your IT infrastructure is a true emergency. That’s why we are available 24/7 via our on-call technicians and certified help desk.
Inland Empire businesses who call our help desk or technical support hotline get immediate assistance from a local technician. You’ll receive courteous support from expert engineers and technicians who are intimately familiar with your IT system.
There are no hoops to jump through, no run arounds, and no multiple transfers to other departments.
If we can’t solve your problem over the phone or via remote assistance, we’ll dispatch a technician to your office on short notice.
Flat-Fee, Unlimited Technical Support
With our help desk, Inland Empire customers don’t pay for our time–they pay for solutions. Our managed IT service plans come with a flat monthly fee. No matter how many tech support calls you make or how many times we come to your office, you pay the same amount. At VC3, we believe that you should pay for uptime–not phone time.
Ready to experience peace of mind, thanks to VC3’s help desk? Contact us through the form below.