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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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Manage Essentials

All-in-One Managed IT Services

Organizations turn to
Manage Essentials when they...

Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
Are concerned about how employees are sharing confidential information.
Are concerned about how employees are sharing confidential information.
Lack best practices and want to get more from their current intranet or extranet.
Lack best practices and want to get more from their current intranet or extranet.
Lack strategic insights for improving their records management system.
Lack strategic insights for improving their records management system.
Want to centralize and organize documents spread across filing cabinets, file shares, and public mail folders.
Want to centralize and organize documents spread across filing cabinets, file shares, and public mail folders.

Designed for Municipalities and Organizations That Want Simple, Cost-Effective, and Comprehensive IT Solutions

  • Data Backup + Disaster Recovery

    Get peace of mind knowing that your data is backed up, protected, and easily accessible in the event of a ransomware attack or server crash.

  • 24/7 Helpdesk

    True 24/7 support for troubleshooting and resolving technical issues.

  • Proactive System Maintenance + Data Backups

    Our 24/7 network operations center proactively maintains your data backups, patch management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.

  • Records Management

    Records management and body camera video archiving with unlimited offsite storage so you can maintain compliance with state records retention schedules.

  • Custom City Website

    With Manage Essentials Proactive, you get a modern, professionally-designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your town or city.

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

Great working relationship.

We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.

Lucy Papp, CFO
Stollery Children's Hospital

They placed us in a position to better service our staff.

When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.

Police Chief Christopher Hodge
City of Auburn, Georgia

VC3 has so far been the most enjoyable.

I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.

 
Gabor Szentivanyi, Chief Information Officer
Kymera International

Our Strategic Advisor has always been a fantastic advocate for us.

Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.

Karl McCollester, IT Consultant
City of Sumter, SC

VC3 gets IT out of sight, out of mind, and out of your way.

<2
Hours

Response Time + Onsite Support

1,100 +
Existing Municipalities as Clients
100 %
of Support Staff are CJIS-vetted

The capacity, skill set, and experience to help you
AIM higher.

  • Designed for Municipalities

    From data backups and cybersecurity to websites and records management, Manage Essentials was designed specifically for municipalities.

  • Capable, Responsive Support

    100% North American-based team with onsite support available in less than 2 hours.

  • Predictable Pricing

    Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.

  • Local Presence

    From our league endorsements to our onsite response in less than 2 hours, you can count on VC3 for local presence, powerful capabilities, and the reliability your municipality needs.

  • Proactive Maintenance

    VC3's 24/7/365 Network Operations Center is always proactively maintaining your systems.

  • On-Prem, Cloud, + Hybrid

    ​On-prem, cloud, + hybrid capabilities that accommodate any work environment to meet your municipality's needs.

Flexible and Comprehensive
Managed Services Solutions

Remote Support

Manage Essentials Monitor Manage Essentials Respond Manage Essentials Proactive
Cybersecurity + Computer Maintenance
Data Backup + Disaster Recovery
Vendor Management + Procurement
24/7 Support
Records/Document Management, Email, Office
Video Archiving (Body Camera + Square Car Camera)
Policy + Compliance
Custom Website
Manage Essentials Monitor Manage Essentials Respond Manage Essentials Proactive

Let's talk about how VC3 can help you AIM higher.