Uniting Tech Expertise And A Noble Mission In Butler County, Ohio

YWCA Hamilton started their customer journey working with GO-Concepts. They are now being supported by VC3 since the acquisition of GO-Concepts in 2023.

In the sprawling landscapes of Butler County, Ohio, where tradition meets innovation, a powerful collaboration has emerged between [VC3] and the esteemed YWCA Hamilton. This partnership, marked by technological brilliance and steadfast commitment, is a testament to synergistic alliances’ transformational power.

YWCA Hamilton’s Quest for Technological Excellence

At the core of YWCA Hamilton’s operations is an unwavering mission: the elimination of racism and the empowerment of women, with a vision that encapsulates peace, justice, freedom, and dignity for all. Wendy Waters-Connell, who became CEO in 2018, recognized the organization’s evolving tech needs, especially with the imminent adoption of advanced security cameras and systems that safeguarded HIPAA-protected information. Recognizing the significance of a technological overhaul, Wendy initiated a comprehensive IT evaluation, leading her to reconnect with a familiar ally: [VC3].

The Assurance of a Proven Partnership

Wendy’s prior engagements with [VC3], particularly their commendable endeavors in Waynesville, OH, made the decision evident. With a history of efficiency and excellence, [VC3] was the ideal fit for the tech challenges YWCA Hamilton faced. As Wendy aptly emphasizes, selecting an outsourced IT provider is paramount. The stakes are exceptionally high, given that YWCA Hamilton operates Butler County’s sole domestic violence shelter. The assurance of impeccable security is not merely for data protection but extends to safeguarding the very lives under their care.

The Tech Maestro for YWCA’s Needs

With an intricate understanding of YWCA Hamilton’s responsibilities, [VC3] presented a refined blend of tech solutions, cementing their role as, in Wendy’s words, the “interpreter for all their technical needs.” Their extensive collaborations with YWCA’s myriad vendors—from IT infrastructures to door security mechanisms—allowed them to manage vendor relationships masterfully, ensuring seamless integration and operation.

Moreover, [VC3] unveiled a holistic backup mechanism tailored for YWCA, factoring in the highly sensitive nature of the data. Beyond mere backups, the emphasis was on top-tier cybersecurity measures, including encryption systems, to ward off potential breaches, ensuring the sanctity of the organization’s data.

Beyond the Call of Duty: Unwavering Support

Reflecting upon pivotal moments, Wendy recalls the organization’s relocation to a new campus—a phase where [VC3] showcased its unparalleled value. Their expertise was instrumental in IT design, infrastructure planning, and equipment procurement. Their dedication was further highlighted when a fire tragically struck YWCA’s previous location. With a singular call, [VC3] was at the forefront, ensuring minimal disruptions.

As a CARF-accredited entity, YWCA Hamilton adheres to the highest tech systems and security standards. With [VC3] by their side, not only did they consistently meet the CARF compliance standards, but they often exceeded them. The team at [VC3] didn’t limit their involvement to mere reports but engaged proactively with CARF compliance inspectors, ensuring a thorough understanding of their robust systems.

A Partnership Marked by Foresight and Innovation

Understanding the financial constraints of organizations like YWCA Hamilton, [VC3] played a pivotal role in both short-term and long-term budgetary planning. Their acumen also extended to grant writing, aiding the YWCA in securing essential funds. A noteworthy instance is the acquisition of a six-figure grant, facilitating the purchase of state-of-the-art camera equipment and bolstering YWCA Hamilton’s security infrastructure.

In Wendy’s Words: A Partnership Like No Other

In her praise, Wendy underscores the intrinsic complexities of technological intricacies and the immense planning required for consistent support. She believes the crux lies in choosing a tech partner based on proven performance and who actively listens and understands. With [VC3], YWCA Hamilton has found a service provider and a customized ally, ensuring their noble mission resonates louder and clearer across Butler County.