[Inside VC3] Strategic Advisor: Guiding Client Relationships and Driving Progress

Strategic Advisors at VC3 guide clients in aligning their IT systems with best practices, making technology a secure and reliable foundation for future growth. The people who do well in this role love solving business problems. They enjoy working with business owners and government leaders to understand their challenges and introduce technology solutions that better manage cyber risks and improve operations.

Client Strategy and Day-to-Day Responsibilities

Strategic Advisors play a critical role in guiding clients from uncertainty to stability. Whether advising on cybersecurity or refining IT strategies, these professionals focus on preventing issues and strengthening security measures. They evaluate software solutions, coordinate with vendors, and ensure recommendations align with the client’s long-term objectives.

A typical day for a Strategic Advisor involves a mix of client communication and internal coordination. On the client side, Strategic Advisors hold regular check-in calls to keep projects on track, review IT roadmaps, and ensure budgets align with long-term goals. They provide guidance on security solutions to help clients stay ahead of emerging threats.

Building Strong Connections Across Teams

Internally, Strategic Advisors engage with various teams—including quoting, architecture, sales, and project management—to coordinate resources and manage projects effectively. Customer Relationship Managers (CRMs) frequently raise client needs that require strategic guidance, ensuring every aspect of the client life cycle is well supported.

Problem-solving is a key aspect of the Strategic Advisor role, especially when it comes to coordination between multiple departments. Strategic Advisors often work across teams to confirm that projects align with client budgets and that any implementation challenges are resolved quickly. By keeping the big picture in mind, Strategic Advisors help ensure projects progress smoothly, with minimal disruption.

Onboarding and Learning Support

When first starting out in this role, Strategic Advisors are given time to grow through a structured onboarding process. The first few months involve shadowing, mentorship, and hands-on learning to become familiar with VC3’s processes, tools, and technologies. This includes understanding critical security solutions like EDR and MFA, as well as VC3's client technology alignment tools.

New Strategic Advisors are gradually introduced to client accounts, ensuring they have the support needed to confidently provide guidance and make strategic decisions. Continuous access to mentorship and resources makes sure that new hires always have a network to rely on as they develop in this role.

Flexibility, Growth, and Impact

The Strategic Advisor role offers flexibility in managing client relationships, balancing day-to-day oversight with long-term strategic planning. While most interactions happen online, in-person visits may be necessary for certain clients, particularly government organizations.

Typically, Strategic Advisors meet clients two to three times a year to discuss key initiatives, review progress, and address challenges. However, regular communication takes place between these meetings to ensure ongoing support and alignment with the client’s strategic goals.

In addition to offering flexibility in how Strategic Advisors manage their work and client interactions, the role also provides significant opportunities for professional growth. As they gain experience, people who have worked successfully in this role can move into more complex positions, such as vCISO, or take on larger and more intricate client environments. Whether focusing on compliance, expanding expertise in cybersecurity, or exploring new directions, there is a clear path for advancement.

Ready to Drive Progress?

If you excel at solving business challenges, enjoy partnering with leaders to shape their technology strategies, and are eager to make a meaningful impact on client success, the Strategic Advisor role at VC3 could be the perfect fit.

Join a team dedicated to driving progress and innovation across industries. Check out the complete job description.